| Howestead Lodge Ltd. |
| Private Registered Children's Home |
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Tel: (0191) 274 1085
National Care Standards Commission: N.C.S.C. Tel: (0191) 233 3600
Registered Manager: Mrs. Elsie Howe
Registered Provider: Mr. Robert Howe |
| Statement of Purpose, Function and Philosophy |
| PLACEMENT PLAN |
On admission each child will have a clearly set out Placement Plan, which sets out clearly the assessed needs of the child and how these will be met on a day-to-day basis. The Plan includes the key elements of the L.A.C. system; health, education, physical and emotional needs. Safeguarding and promoting welfare, cultural, religious language, racial needs and leisure needs. Also contact arranements with family, friends and significant others. The young person's needs and how best they are being met will be monitored by the young person's link worker. The link worker is responsible for maintenance of the Plan and co-ordinating the guidance, advice and support for the young person. The Registered Manager regularly seeks the views of children and young people, parents (where appropriate), social workers and teachers and takes into account in initiating an making changes to the plan. The children and young people are encouraged to participate in meetings designed especially for them; minutes are taken of their views, opinions and ideas. These meetings; held monthly or when requested, are tailor made to take into account the age range and level of understanding, they have an open agenda and cover all aspects of daily life within Howestead Lodge. All the children and young people are asked to sign the minutes, with copies provided to all who request them; copies are also retained on file. Staff will support and encourage children and young people who wish to make a less formal "one-to-one" approach with staff. All children are made aware of the context of their overall plans and placement plan according to their level of understanding. |
| PLACEMENT AGREEMENT | ||||||||||||||||||||||||||
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| EMERGENCY ADMISSIONS |
| While Howestead Lodge Ltd is not in a position to take on emergency placements, it will consider placements defined as unexpected or sudden requests for medium to long term, or assessment placements. Howestead Lodge Ltd is not able to offer short term or respite placements for young people, as this type of placement is not part of our remit. |
| UNPLANNED AND UNEXPECTED MOVES |
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We always seek, wherever possible, to keep a child or young person whatever their behaviour. We are aware that for many children or young people an enforced move is yet another failure in a long line of failures and we therefore aim to avoid this. However, we have to consider the interests of the other children or young people in our home, to whose welfare we're also dedicated, and subject to this, our general aim is to work through the problems to the benefit of the child or young person. Where we find it necessary to ask to terminate a placement of a child or young person, we will seek to do this in a positive and planned manner and allow all concerned a reasonable amount of time to find an alternative replacement. It is very rare that, with patience and understanding, we are unable to settle a child or young person, and a request for the termination of a placement will only be made at a Disruption or Planning Meeting. When a child or young person leaves the placement unexpectedly the Social Worker should inform the Registered Manager of Howestead Lodge as soon as they know the bed is no longer required. Failure to do this means Howestead Lodge Ltd is not able to offer placements to other children or young people requiring a bed. For any placement ending unplanned or unexpectedly the bed will be kept available to that child or young person for a period of 28 days and the Placing Authority will continue to be charged for that period. In any event the bed will continue to be charged for until the Social Worker informs the manager or deputy manager of Howestead Lodge of the fact that the placement has ended. |
| GOOD HEALTH AND WELL BEING |
| Every effort is taken to ensure the proper handling of dangerous drugs. Where appropriate children or young people are encouraged to administer their own medication where this does not present a denger to themselves or other residents. Naturally steff operate an unobtrusive oversight in these situations and activley seek to educate all the children or young people on the dangers of substance and alcohol abuse. All staff at Howestead Lodge have been given comprehensive training on all aspects of substance and drug abuse by "North East Council on Addictions" (NECCA). |
| DRUGS |
| Drugs in this context are to include either restricted or prohibited substances, therefore legal and unregulated drugs which do not fall into this category ie. Caffeine, which is included in:
Tea Coca-Cola, etc. which requires no action whatsoever unless the child or young person has an allergy to any of the items. Legal, regulated drugs, which include:
Cigarettes Tobacco In all these cases a child or young person, using or in possession should be counselled and informed of the ill effects and unacceptability of them using these substances, for it is not a matter that necessitates contacting the police or social workers unless there is serious suspicion of a crime being committed in them being obtained. If it becomes apparent that a child or young person is abusing any of these substances their Social Worker and the Person with Parental Responsibility will be informed. Howestead Lodge actively discourages the child or young person from smoking and has an ongoing policy and programme aimed at educating all the children or young people on the dangers of smoking to themselves and others. Included in the programme, together with the health issues are the possible financial and anti-social implications associated with smoking. Should a child or young person wish to stop smoking whilst at Howestead Lodge all the staff group (including domestic staff) will totally support and encourage the child or young person to do so. To facilitate this staff should not smoke in the presence of any child or young person, smokers or non smokers. As before the young person should be counselled in the dangers and unacceptability of using such substances and their use noted on their file, but it is not necessary to contact the police or social worker unless there is a serious suspicion that they have been obtained illegally. Controlled substances which include:
Barbiturates ("Downers", "Reds", "Temmys", "Wobbles", "DFs") Cannabis ("Grass", "Leaf", "Dope", "Boo", "Shit", "Bush", "Skunk") Cocaine and derivatives ("Coke", "Crack", "Toot", "Charlie") Hallucinogens ("E", "Ecstasy", "Acid", "LSD", "Trips", "Caps", "MDNA") Hashish (Cannabis Resin, "Hash", "Dope", "Tack", "Smash") Narcotics (Heroin, Morphine and derivatives, "Brown", "Smack") These are both iIlegal and controlled drugs and possession of the same shouId be notified to the police and social worker. Staff should meet about the specific Management Plan which is to be instigated to deal with this problem. There should be a clear distinction and an attempt to find out whether any such substances are merely for the use of the person or whether they are "dealing" which is a much more serious matter indeed. It should be borne in mind that each case should be taken separately and matters around the child or young person should be looked at and identification of the substances important. |
| MANAGEMENT PLAN |
Obey the law Don't collude with the young person, a delinquent merger will not help the child or young person. The use of drugs and medication within Howestead Lodge will only be allowed if prescribed by the child's or young person's General Practitioner and the Social Worker will be informed. If the prescribed drugs are for the purpose of controlling a behavioural or emotional problem, the drugs will not be given until Howestead Lodge has received written permission from the Placing Authority responsible for the child or young person. |
| ALCOHOL |
| The Howestead Lodge management totally supports and endorses the Department of Health guidelines which prohibits any staff from consuming alcohol before they arrive for duty and under no circumstances must any staff arrive for duty where they have care of clients under the influence of alcohol. Disciplinary action will follow should these guidelines not be strictly adhered to. Emphasising the educational implications Howestead Lodge Ltd. endeavours to encourage a responsible attitude to alcohol consumption by the child or young person by using special occasions like family celebrations, Christmas and New Year to promote a sensible approach in a supervised moderate atmosphere provided there is no reason to abstain ie. health or religious considerations or the person or persons with legal responsibility have clearly indicated their disapproval in writing. There may be other reasons why a young person may wish to abstain. |
| ALCOHOL & PROHIBITED SUBSTANCES GUIDELINES |
| Experience has shown that peer group pressure plus the young person's desire to experiment with alcohol and prohibited substances may result in a young person returning home under the influence of either or both. Should this occur their condition will be assessed by the duty staff and the necessary action taken. It may be that a doctor or hospital treatment is required or simply that the young person's condition is closely monitored until the staff feel that the young person is safe and settled. All the young people at Howestead Lodge are made aware that sanctions may be imposed if they indulge in prohibited substances or consume alcohol off the premises. Howestead Lodge Ltd. recognises that alcohol and drug abuse is problematic and is committed to helping and supporting young people who may have problems with drink or drugs. |
| HEALTH CARE PLAN |
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Each child at Howestead Lodge has a clear written health plan contained in a specific healt care file. This Plan covers; |
| EDUCATION |
| We believe that we should be effectively promoting the educatoinal needs of the children and young people in our care. There is a need to work in close co-operation and establish effective communication with our schools and professional colleagues. Children and young people who are admitted into care, are frequently disadvantaged educationally through non-attendance at school or loss of continuity through frequent changes in scholl. They suffer from low self-esteem, failure and are often under-achievers. We believe that we should be effective in those areas where children and young people need particular help and support; to praise children and young people for their effort and to encourage them to take pride in their success. We endeavour to create an environment which is educationally stimulating by providing the necessary books and educational equipment. Most importantly, staff are expected to take an active interest in each young person 's education by providing time and space to assist in the completion of homework, by effective communication with teachers and by attending school functions. Each child will be given every support to facilitate their prompt arrival at school, appropriately dressed and with all of the necessary school equipment. For those children of school age not attending school because of lack of placement or exclusion, an educational programme will be in place during school hours. School will be encouraged to provide appropriate educational material. |
| LEISURE ACTIVITIES |
| We are aware that many of the children or young people placed at Howestead Lodge have not had the chance to try new experiences. Our aim is to give the children or young people the opportunity to participate in a whole range of activities within Howestead Lodge and in the local community. Inhouse facilities include: pool, football (5-a-side), various other ball games, P.C., game computers, board games and jigsaws to name a few. In addition to what we are able to offer here at Howestead Lodge, we are in a position to hire one of the local sports halls with all its facilities. This enables us to pursue activities such as full size Trampolining, Soft Tennis, Table Tennis, Basketball, Netball, Indoor Football, Badminton and Volleyball. Every encouragement is given to all of our young people to join in, but in no instance is it compulsory. In addition to this, those of our young people who are interested, are encouraged and taught to make use of local community facilities, eg. Swimming Pools, Cinemas, Youth Clubs and Libraries, This is of particular value to those children or young persons who have no experience of using such amenities, and it helps widen their horizons and develop a degree of independence. Children and young people meet with staff regularly in the
group situation, to plan activities and make their views known. |
| PREPARATION FOR LEAVING CARE |
| Howestead Lodge provides a comprehensive Plan for young people to leave care and move into Independant or Semi-Independant Living; which specifies the support and assistance they will need to receive, to enable a successful transition into adulthood and which is implemented in practice. This plan is consistent with the young person's Placement Plan and Care Plan and also contributes to the Pathway Plan and any transition Plan for children with special educational needs. The Support Sevices supplied by the Placing Authorities Leaving Care Support Team become involved when young people are 15 years old. A member of the team attends Review meetings and are involved on a regular basis in order to build relationships with Care leavers and be able to offer advice and assistance over issues relating to their future. Howestead Lodge in agreement with the Placing Authority implements the Leaving Care Plan and any aspects of the Pathway Plan, which are the responsibility of the home. These Plans clearly outline the arrangements for: Howestead Lodge will contribute to the development of the Pathway Plan for those young people who are eligible under the Leaving Care Act 2000 and will work collaboratively with the young person's personal advisors in implementing the plan. The Plans are witten in agreement with the young person who is given a copy. Leaving Care Plans take into account the religious, racial, linguistic and cultural needs of the young person. Howestead Lodge pays particular attention in preparing young
people for leaving care, to their continuing needs to develop and maintain
relationships with others, to understand their sexuality and establish
positive, caring, social and sexual relationships and building self esteem. |
| CONTROL, RESTRAINT AND DISCIPLINE | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
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We believe our methods of discipline are fair but firm, it is our aim to gain the children's or young people's confidence and respect, reliant on a quality relationship with their Carers encouraging the children or young people to be caring towards each other and to have self esteem, routines and good order. We establish boundaries which we expect the young people to observe, although knowing that at times they will be tested. At such times, discipline is administered in the form of talking the children or young people through their problems, counselling them in an effort to unravel the cause of their problem, and occasionally using reparation or curtailment of privileges when needed. Should sanctions become necessary we will follow the Department of Health guidelines. We always try to overcome problems by talking them through, however, if sanctions become necessary we pursue the following code of practice:-
We always allow a "cooling off period" before placing a sanction, never acting on impulse and are constantly aiming for positive outcomes. In the unlikely event of a situation developing where a child or young person has become dangerous and "out of control" Howestead Lodge Ltd. has a "duty of care" not only to that particular child or young person but also to other residents, staff and property. The D.O.H. documents "Permissable Forms of Control in Children's Residential Care" (4/93) and the Restraints module in "Taking Care, Taking Control" (1 1/96) explain these requirements. Within these guidelines Howestead Lodge Ltd. has adopted the "Team Teach Approach" method of behavioural management and has a qualified instructor on the staff team and all the care staff (including part time staff) have completed training in the implementation of the "Team Teach Approach". This training included a written paper and practical assessment and staff were required to reach a high standard before being authorised to use the method "in the work place". More information regarding the "Team Teach Approach" is available from the manager in the form of the "Team Teach Approach" policy document and the "Policy and Guidance on Care and Good Order at Howestead Lodge". In the event of a child or young person needing to be controlled or restrained Staff will record the incident on the appropriate Howestead Lodge documentation with copies sent to the child's or young person's Social Worker, Parent or Person with Parental Responsibility. Copies will also remain on the child's or young person's files. |
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| CHILD PROTECTION |
| A copy of the Child Protection Commitee Procedures (ACPC) of the relevant local authorities who place children, are kept at Howestead Lodge. Staff are expected to read them to understand and become knowledgeable about them. The saftey and welfare of children is promoted and staff ensure that they are protected from harm. Staff receive monthly in-house training and supervision, which enables them to recognise all forms of abuse, to deal with suspicion of abuse and to minimise all risks of abuse whilst the child is looked after. Staff guidance includes: |
| PRIVACY AND CONFIDENTIALITY |
| All written material relating to children or young people and their families is kept in conditions of confidentiality. Children's and young people's files are kept under lock and key and can only be accessed by staff members for particular purposes, notifiable to a member of the management team, except in emergencies. It is the responsibility of the staff member to return all files and information to the appropriate place. Upon official notification of the departure of a resident from Howestead Lodge, the file relating to that child or young person will be securely retained and stored for the statutory period. Children or young people may request access to their personal files, and will be shown these subject to the restrictions of the Data Protection Act. Howestead Lodge endeavours to be open with the children and young people except for restricted information. The office in which files are kept is locked when not in use. Files kept on computer can only be code-accessed by authorised staff members for particular reasons. The establishment has a shredder for the destruction of extraneous confidential material and a record kept of all documents shredded. The Rigestered Manager instructs staff that any information which may have Child Protection implications, must be passed onto the Registered Manager or Deputy. Any illegal activity undertaken by a child must also be
passed on. The Manager will inform the appropriate Authority. Staff at Howestead Lodge are sensitive to gender issues. Female staff will attend to matters concerning menstruation and the washing and handling of female clothing at this time. There is a telephone availalble to children to make and receive calls in private. The Registered may restrict a child's contact or access to communication, if it is found necessary for safeguarding or promoting the welfare of the child. The Placing Authority will always be consulted and agreement sought. The child will be informed of the reasons the restrictions are in place. Children are allowed to write letters and receive letters
in private. Staff and children are awarew that should this be a risk to the child, their possessions may be searched. |
| BULLYING |
| At Howestead Lodge we aim to create an environment where bullying is totally unacceptable. We define bullying as the behaviour of one person or group, which causes distress to another person or group as twork where staff are vigilant and children and young people are easily able to confide in each other or staff if they are being bullied. Staff training regularly addresses the problem and Howestead Lodge staff must work together with parents and teachers to stamp out bullying. We encourage young people to talk to someone they can trust i.e. link workers or another member of staff. Bullies will be confronted by staff. Each will be seen separately and follow-up checks will be made to ensure the behavior has ceased. All young people who are the victims of bullying will be supported and those who are known to bully, will be given appropriate help and gudiadance. If the need arises, specialist help will be sought. |
| MECHANICAL SURVEILLANCE USED IN THE HOME |
| Personal security for the children or young people and their possessions is taken very seriously at Howestead Lodge. Security measurs include a comprehensive building alarm system with personalised code pads, coded door entry systems on both main doors (codes are changeable should a child or young person move on), internal and external security on the children'a or young people's individual bedrooms (Children or young people are normally issued with a key), comprehensive 24 hour CCTV recording system including audio is in operation on the upstairs landing and corridors (the tape recordings are kept for a period of one month). The child or young person and their Placing Authority wii be made aware that there is a CCTV system installed; this will be evidenced by a document signed by both the child or young person and their social worker or the representative from the Placing Authority. It will be part of the Placement Plan and will be no more restrictive than necessary. |
| UNAUTHORISED ABSENCE | ||||||||||||||||
| Howestead Lodge is not a "Secure Unit" therefore, generally, there are no restrictions on the child or young person entering or leaving the premises other than the building security system. There are exceptions, for example when a child or young person places his/herself or others at risk or if it is known in advance that a crime may be committed. Nevertheless it is the duty of all staff to be aware, and monitor the whereabouts of all children or young people in their care. By implementing this policy a child or young person not being in the right place at the right time will become evident without delay. Any member of staff who feels reasonably satisfied that a child or young person is missing should immediately put into operation the following procedures:
On a child's or young person's return, those persons or authorities who had been advised that the child or young person had been on unauthorised absence must now be advised of his/her return. The police must be advised first. On the child's or young person's return it should be explained to those who were concerned for the child's or young person's safety whilst absent. The child or young person should be welcomed back and reintegrated within the house and staff. There should be a post incident talk with the child or young person. Where appropriate, attempt to ascertain the reason for the unauthorised absence. The following matters should be addressed: Is the child or young person sustained, in other words, does he or she need food and drink, is he or she comfortable, does he or she require medical attention. Voice concern for the child's or young person's welfare and safety whilst he or she has been gone. There should be no retribution for the unauthorised absence, and all efforts to settle him/her back into the good running of the house must be facilitated. On admission children or young people and significant others will be informed of this procedure and will be expected to confirm by signature that they have received the information. Records of any unauthorised absences will be entered in the child's or young person's and Howestead Lodge's files. |
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| Fire Precautions and Emergency Procedures, Health and Saftey & First Aid |
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Every effort is made to ensure that Howestead Lodge Ltd. conforms to the Health and Safety Regulations. Staff are informed of their obligations under this legislation as part of the induction training by our Health and Safety Officer who is qualified. In keeping with current Health and Safety Legislation, associated recommendations, registration requirements and best practice, Howestead Lodge has a comprehensive integral fire alarm and emergency lighting system fitted on the premises. The System System Checks Training (Staff) In-house practical training in the use of fire extinguishers and fire blankets, is carried out by the Fire Authority every 3 years. Training (Children and Young People) Areas covered will include; the recognition of the alarm sound, what to do when they hear it, where to go when they hear it, evacuating the building and why they must go to that particular area and stay there. Residents are included in quarterly evacuation training drills for staff and care is taken to arrange the training when residents are present. Fire Extinguishers P.A.T.s Accident Prevention Violence at Work Safety and Water Temperatures Safety and Radiator Surface Temeratures Gas and Electricity Safety Arrangements |
| FIRST AID POLICY | ||||||||||||||||||||||||||||||||||||||||
Howestead Lodge Ltd. views the storage and administration of prescribed drugs a serious issue, therefore:-
A stock of 'Homely remedies' including cough medicines, flu symptom relief, throat lozenges and indigestion remedies are kept and administered by staff members if and when required. Training, guidance and advice on the administration of homely remedies has been given by the Local Practice Nurse as part of our ongoing in-house training programme. Records of the administration of these homely remedies are also kept in the young person's individual record books. Information regarding any allergies the young person may have to some drugs (antibiotics) and band aids etc., is also recorded and easily identifiable on the front of the individual record books. The designated member of staff responsible for first aid will ensure that all first aid kits have the minimum required contents suggested by the St. John Ambulance guideline document "Emergency Aid at Work" including any vehicle first aid kits and outdoor pursuits first aid kits. |
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| CONTACT ARRANGEMENTS |
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One of the primary objectives of Howestead Lodge Ltd. is the maintaining of family links for children or young people resident, building upon these, and where possible, working towards a full rehabilitation plan. A relaxed and friendly meeting room is set aside for this purpose, though residents and family members may have access to other communally used building areas. Family members are expected to abide by the rules of propriety which apply to residents, for example leaving the building at a reasonable hour, not disturbing other staff and residents unduly etc. General observations of the quality of contact between residents and family members will be made by staff as part of their duties, and reports made of these observations to appropriate officials when necessary. We make every effort to maintain constructive contact with parents, siblings, significant family members, friends and any other people who are of importance to the children. The contact aarangements are discussed and confirmed on addmission and are set out in detail in the placement plan. Any restrictions on contact because of child protection issues, are made very clear. Staff are aware that children, parents and significant others have a right to maintain contact. If necessary, children will be escorted by a member of staff in order to facilitate contact and supervise this contact if deemed necessary. Parents, relatives and friends are encouraged to visit Howestead Lodge and take part in activities. When appropriate, siblings are invited to stay at the home for a weekend visit. |
| COMPLAINTS AND REPRESENTATION PROCEDURE | ||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||||
On admission the child or young person, parent or person with parental responsibility will be verbally advised on the complaints procedures. This will be augmented by a copy of the child's or young person's and parents' information brochure together with a full explanation in this "Statement of Function and Purpose" giving a comprehensive guide to the complaints and representation procedures. The child or young person and significant others will be requested to confirm that this information has been forthcoming by signing the appropriate documentation. We aim to follow the Placing Authority's individual complaints procedure, but have in place a Standard Complaints Procedure at Howestead Lodge Ltd. for the guidance of the children or young people and staff which is as follows: FOR THE CHILD OR YOUNG PERSON What to do if you have a complaint
FOR THE PARENT, PERSON WITH PARENTAL
RESPONSIBILITY OR SIGNIFICANT OTHERS
What to do if you have a complaint
If your complaint is about a member of staff, DO NOT TELL THAT PERSON, BUT TELL ANOTHER MEMBER OF STAFF. IF YOU FEEL YOU CANNOT DO THAT, TELL YOUR SOCIAL WORKER OR SOMEONE ELSE YOU CAN TRUST. DO NOT BE AFRAID TO COMPLAIN. STAFF Dealing with a Child's or Young Person's Complaint
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