Howestead Lodge Ltd.
Private Registered Children's Home


Howestead Lodge
5, Two Ball Lonnen
NEWCASTLE UPON TYNE
Tyne & Wear
NE4 9RN

Tel: (0191) 274 1085
Fax: (0191) 245 1551
Email: manager@howestead-lodge.co.uk

 

National Care Standards Commission:

N.C.S.C.
St. Nicholas Building
St. Nicholas Street
Newcaslte Upon Tyne
NE1 1NB

Tel: (0191) 233 3600

 

Registered Manager:

Mrs. Elsie Howe
5, Two Ball Lonnen
Fenham
Newcaslte Upon Tyne
Tyne & Wear
NE4 9RN

 

Registered Provider:

Mr. Robert Howe
5, Two Ball Lonnen
Fenham
Newcaslte Upon Tyne
Tyne & Wear
NE4 9RN

Statement of Purpose, Function and Philosophy

STATEMENT OF PURPOSE
PHILOSOPHY
STAFF SUPERVISION
STAFF APPRAISAL
INTRODUCTION
ADMISSION PROCEDURES
PLACEMENT PLAN
PLACEMENT AGREEMENT
EMERGENCY ADMISSIONS
UNPLANNED AND UNEXPECTED MOVES
GOOD HEALTH AND WELL BEING
DRUGS
MANAGEMENT PLAN
ALCOHOL
ALCOHOL & PROHIBITED SUBSTANCES GUIDELINES
HEALTH CARE PLAN
EDUCATION
LEISURE ACTIVITIES
PREPARATION FOR LEAVING CARE
CONTRoL, RESTRAINT AND DISCIPLINE
CHILD PROTECTION
PRIVACY AND CONFIDENTIALITY
BULLYING
MECHANICAL SURVEILLANCE USED IN THE HOME
UNAUTHORISED ABSENCE
FIRE PRECAUTIONS AND EMERGENCY PROCEDURES, HEALTH AND SAFTEY & FIRST AID
FIRST AID POLICY
CONTACT ARRANGEMENTS
COMPLAINTS AND REPRESENTATION PROCEDURES
WHISTLE BLOWING
ANTI-DESCRIMINATORY PRACTICE, RELIGION, CULTURE AND ETHNICITY EQUALITY
INTERNET POLICY
OFFENSIVE WEAPONS
PETS

STATEMENT OF PURPOSE

Howestead Lodge is a Private Registered Children's Home under the terms of the Childrens Act 1989 and Care Standards Act 2000.

It provides residential care for children and young people between the ages of 10 and 21 years.

It has eight beds which can be occupied by children of either sex although it is intended that a balance between the two sexes will be maintained as far as possible.

Our main purpose is to provide a caring service which will provide planned intervention for children and their families identified as experiencing emotional, social, behavioural and relationship difficulties.

It is not intended to accommodate children who are disabled.

There are eight single bedrooms allowing for privacy and individual space.

Staff ratio to young people is appropriate for eight young people.
This staff number will be increased if necessary to meet children's needs, in order to safeguard and promote the welfare of each individual child.

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PHILOSOPHY

Once resident at Howestead Lodge young people live in an environment where boundaries and expectations are clear, where care and control are offered in a consistent manner.

These principles provide a base line from where an elclectic approach to treating difficulties and problems managed.

Our environment is based on the theory of 'milieu therapy' which means the total environment and the social relationships within, wncourage the natural healing and development of the young person. Our message is loud and clear. We accept totally the young person's feelings, individuality and right. We endeavour to enable them to reject the behaviour, which makes trouble for themselves or for others and which prevents them from being accepted and competent individuals in society.

We seek to create an environment, which provides the incentive and motivation to grow and develop their talents. The environment provides oppprtunities for modelling the kinds of behaviour we would want young people to take on board.
Quite often the 'therapy' of the environment is the most impotant tool, which successfully effects a change in behaviour and the effects positive growth and development.

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STAFF TRAINING, SUPERVISION & APPRAISAL

Howestead Lodge Ltd. is committed ti a high level of staff training in order to deveop professionally.
We have our monthy 'in-house' training programme which all staff are required to attend.

All staff are expected to undertake N.V.Q.3 training. Assessors courses D32, D33 have been undertaken by several staff.

We also encourage in external training days or courses which are relevant to the professional task at Howestead Lodge.

All newly appointed staff have full induvtion within six months of commencing duty.
This is provided by Stockton Riverside College Trainers.

The Registered Manager of Howestead Lodge Ltd recognises the importance of regular supervision for both care and domestic staff, not only to the individual but to the performance and achievement of Howestead Lodge Goals. A comprehensive staff supervision system has been developed which includes the tree major functions: Manging, Education and Support, with a view to maintaining and raising standards of child care.

The Howestead Lodge Ltd system of supervision integrates formal and informal with planned and live supervision. This together with staff group and individual sessions provides an oppprtunity for communication and reflection of practices and techniques or working.

Supervision for each member of staff takes place on a monthly basis.

The Manager is supervised on a weekly basis by the Howestead Lodge Ltd external Social Work Consultant. Both care and domestic staff are regularly supervised.

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STAFF APPRAISAL

Staff appraisal within Howestead Lodge Ltd is a co-ordinated part of the overall management and supervision of staff and usually takes place annually. It aims to be a constructive and objective two-way process confirming and clarifying aims and content of roles together with a clear assessment of standards and targets to be achieved. For any appraisal to be valued it has to follow all the issues thoroughly and systematically and address any problems directly without avoiding issues. The employees personal file contain a record of the appraisal showing the level of performance acieved, targets for the coming year and the agreed training needs to be met within the following year as part of the individual's Personal Development Plan.

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INTRODUCTION

Howestead Lodge is situated West of Newcastle, in a residential area just off the A69. It is adjacent to several bus routes into the city centre. It is a large detached house with an equally large garden, and is a similar type of house to others in the same road.
It has an appearance of being what it is, a generously proportioned family home, and there is nothing on the outside, or for that matter inside, to suggest it is in any way institutionalised.

Howestead Lodge sits in a large enclosed garden, comprising of a safe paved play area, a five-a-side football pitch / net ball court, and a general grassed recreational area. It has a separate play area with a tree swing, and has a large market garden, supplying fresh vegetables for most of the year. This contributes, we feel, towards the overall feeling of homeliness, space, and freedom within an emotionally secure home base.

Howestead Lodge is furnished and decorated in a similar way as to that found in any other average home, and is representative of our policy of maintaining a family-type environment.

Howestead Lodge has eight light and airy bedrooms, all of which are single rooms and like the rest of the house they are double glazed and centrally heated. All have fitted wardrobes with internal/external security. In addition to ample bathroom and toilet facilities there is a large dining room in which all members of the household eat their meals together. This, we feel, adds to the sense of belonging to a family. There is also a large games room comprising of a pool table and computer facilities including games consoles and separate internet access. We positively encourage the children or young people to use the kitchen and laundry facilities, thus helping to prepare them for independent living.

Howestead Lodge is approximately 10 minutes bus ride from Newcastle City Centre which is linked by the Metro system to the coast - about 25 minutes away. We are 10 minutes away from our nearest neighbour, Gateshead, and 15 minutes from Northumberland. There are many local facilities for additional recreation, swimming pools, bowling alleys, cinemas and various sports complexes.

We organise many of our own leisure activities, whilst at the same time encouraging all of the children or young persons to both use and take part in the many and varied local interests.

There are 4 schools, a training college, and a careers office within a 5 minute car or bus journey, unless there are special circumstances we would look to place all our children or young people with one of these establishments. Hopefully, our young people meet others and make friends, who in turn are welcome into our home. Meeting with a varied group of contemporaries alleviates the risk of growing-up in a narrow confined environment. Always mindful that our children or young people may only be with us for a relatively short period, they are encouraged to live and cope with the ways and needs of society at whatever age level. If one of our children or young people is temporarily excluded from school, education will be provided at Howestead Lodge.

The Howestead Lodge Care Staff recruitment and selection procedures adhere to the guidelines and recommendations of the Warner Report "Choosing with Care".

Howestead Lodge has a suitably qualified and experienced Social Work Consultant.

In order to preserve the privacy and minimise any stigmatisation the twelve Care Staff have two vehicles, one a "people carrier" type vehicle, at their disposal. This enables us to either go out in smaller groups, giving us the flexibility to transport children to and from school as well as many other venues.

We encourage all of the children or young people to take part in daily tasks and teach them to be caring and thoughtful towards each other. Staff endeavour to be good role models for children or young people by treating everyone with courtesy and respect.

Our children or young people are encouraged to use the kitchen to cook and to clean up after themselves as part of the process of teaching them basic living skills for when they are old enough to be independent. They also manage their own pocket money, and take an active part in buying and planning their clothing budget, and when appropriate, we encourage older members of the family to shop for themselves. This helps prepare them for the outside world, so they can comfortably take their place in the community, ensuring that they know we provide good aftercare when they leave Howstead Lodge. They then feel secure and confident enough to be independent.

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ADMISSION PROCEDURES

Good practice recommends that admissions are planned and the child or young person properly prepared before taking up residence. We always welcome informal discussions on the suitability of a placement, either by telephone call or a visit.

Knowing that the placing authority has the case responsibility, and The Children Act 1989 places greater emphasis on "Partnership with Family", we are very much aware that we are carers on behalf of others. It is our policy therefore to have a clear contractual agreement which reflects this partnership and which contains the following elements:

a) Howestead Lodge Ltd. totally supports the Department of Health L.A.C. Looking After Children System.
b) At the Planning Meeting, or on admission, or as soon as practically possible each child or young person will have a written Individual Placement Plan. It is the Placement Plan that constitutes the contractual agreement, and to which the relevant parties (ie. children or young people, parents, person with parental responsibility, Social Worker, Howestead Lodge Ltd.) will be signatories.

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PLACEMENT PLAN

On admission each child will have a clearly set out Placement Plan, which sets out clearly the assessed needs of the child and how these will be met on a day-to-day basis.

The Plan includes the key elements of the L.A.C. system; health, education, physical and emotional needs. Safeguarding and promoting welfare, cultural, religious language, racial needs and leisure needs. Also contact arranements with family, friends and significant others.

The young person's needs and how best they are being met will be monitored by the young person's link worker. The link worker is responsible for maintenance of the Plan and co-ordinating the guidance, advice and support for the young person.

The Registered Manager regularly seeks the views of children and young people, parents (where appropriate), social workers and teachers and takes into account in initiating an making changes to the plan.

The children and young people are encouraged to participate in meetings designed especially for them; minutes are taken of their views, opinions and ideas. These meetings; held monthly or when requested, are tailor made to take into account the age range and level of understanding, they have an open agenda and cover all aspects of daily life within Howestead Lodge.

All the children and young people are asked to sign the minutes, with copies provided to all who request them; copies are also retained on file.

Staff will support and encourage children and young people who wish to make a less formal "one-to-one" approach with staff.

All children are made aware of the context of their overall plans and placement plan according to their level of understanding.

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PLACEMENT AGREEMENT
a) Howestead Lodge will give a commitment to keep all parties informed of all the relevant events in the cild or young person's progess and where appropriate, this will be in writing this includes a regular monthly report to the child's Social Worker and the person with parental responsibility.
b) We will ensure that the Placing Authority's child protection and complaints procedures are carried out.
c) We will give you a clear statement of the services we provide and at what cost.
d) Social Workers, the children or young people and parents, are encouraged to make an informal visit to Howestead Lodge prior to the placement. Overnight stays or weekend trials are encouraged but must be by prior arrangement.
e) If Howestead Lodge is considered suitable, a formal planning meeting will be set up, at which the Individual Care Plan will be drawn up. The Social Worker will be responsible for drawing up and distributing the Palcement Plan to the relevant parties. At this meeting roles and responsibilties will be discussed and a date will be set for admission.
f) Prior to the time of addmission the Social Worker will ensure Howestead Lodge Ltd has recieved copies of all the relevant information and a copy of any Court Order(s).
g) The placement will be reviewed after 28 days and if necessary amendments and updating will be made to the Individual Care Plan.
h) Thereafter, the Placement Plan will be reviewed after 3 months.
i) Thereafter, the placement will be reviewed at intervals no longer than 6 months.
j) On admission a clothing inventory will be taken and recorded. Both the child or young person and Duty Staff should sign this inventory.
k) On admission or as soon as practically possible basic age appropriate information on fire drills, telephones, basic house rules etc. will be given to the child or young person.
l) Children or young people may wish to bring personal items such as T.V., Hi Fi and Walkmans etc. Howestead Lodge Ltd cannot accept responsibilty for the loss or damage to these items. Howestead Lodge Ltd provides T.V. and Hi Fi equipment in each bedroom reducing the need for children or young person to bring their own equipment. However, Howestead Lodge Ltd will accept responsibility for items that can be safely stored i.e. jewellery and documents, provided these items have been inventoried and signed for by staff.
m)

Howestead Lodge Ltd strongly recommend that children or young people do not lend or borrow personal items such as clothing, jewellery, money or Walkmans etc. These items are often not returned or returned in an unserviceable condition.

Residents who lend any personal items do so at their wn risk as Howestead Lodge Ltd will not be responsible under any circumstances.

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EMERGENCY ADMISSIONS

While Howestead Lodge Ltd is not in a position to take on emergency placements, it will consider placements defined as unexpected or sudden requests for medium to long term, or assessment placements. Howestead Lodge Ltd is not able to offer short term or respite placements for young people, as this type of placement is not part of our remit.

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UNPLANNED AND UNEXPECTED MOVES

We always seek, wherever possible, to keep a child or young person whatever their behaviour. We are aware that for many children or young people an enforced move is yet another failure in a long line of failures and we therefore aim to avoid this. However, we have to consider the interests of the other children or young people in our home, to whose welfare we're also dedicated, and subject to this, our general aim is to work through the problems to the benefit of the child or young person. Where we find it necessary to ask to terminate a placement of a child or young person, we will seek to do this in a positive and planned manner and allow all concerned a reasonable amount of time to find an alternative replacement. It is very rare that, with patience and understanding, we are unable to settle a child or young person, and a request for the termination of a placement will only be made at a Disruption or Planning Meeting.

When a child or young person leaves the placement unexpectedly the Social Worker should inform the Registered Manager of Howestead Lodge as soon as they know the bed is no longer required. Failure to do this means Howestead Lodge Ltd is not able to offer placements to other children or young people requiring a bed. For any placement ending unplanned or unexpectedly the bed will be kept available to that child or young person for a period of 28 days and the Placing Authority will continue to be charged for that period. In any event the bed will continue to be charged for until the Social Worker informs the manager or deputy manager of Howestead Lodge of the fact that the placement has ended.

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GOOD HEALTH AND WELL BEING

Every effort is taken to ensure the proper handling of dangerous drugs. Where appropriate children or young people are encouraged to administer their own medication where this does not present a denger to themselves or other residents. Naturally steff operate an unobtrusive oversight in these situations and activley seek to educate all the children or young people on the dangers of substance and alcohol abuse.

All staff at Howestead Lodge have been given comprehensive training on all aspects of substance and drug abuse by "North East Council on Addictions" (NECCA).

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DRUGS

Drugs in this context are to include either restricted or prohibited substances, therefore legal and unregulated drugs which do not fall into this category ie. Caffeine, which is included in:

    Coffee
    Tea
    Coca-Cola, etc.

which requires no action whatsoever unless the child or young person has an allergy to any of the items.

Legal, regulated drugs, which include:

    Alcohol
    Cigarettes
    Tobacco

In all these cases a child or young person, using or in possession should be counselled and informed of the ill effects and unacceptability of them using these substances, for it is not a matter that necessitates contacting the police or social workers unless there is serious suspicion of a crime being committed in them being obtained. If it becomes apparent that a child or young person is abusing any of these substances their Social Worker and the Person with Parental Responsibility will be informed. Howestead Lodge actively discourages the child or young person from smoking and has an ongoing policy and programme aimed at educating all the children or young people on the dangers of smoking to themselves and others. Included in the programme, together with the health issues are the possible financial and anti-social implications associated with smoking. Should a child or young person wish to stop smoking whilst at Howestead Lodge all the staff group (including domestic staff) will totally support and encourage the child or young person to do so. To facilitate this staff should not smoke in the presence of any child or young person, smokers or non smokers.

As before the young person should be counselled in the dangers and unacceptability of using such substances and their use noted on their file, but it is not necessary to contact the police or social worker unless there is a serious suspicion that they have been obtained illegally.

Controlled substances which include:

    Amphetamines ("Speed", Methedrine, Dexidrine, "Uppers", "Whizz")
    Barbiturates ("Downers", "Reds", "Temmys", "Wobbles", "DFs")
    Cannabis ("Grass", "Leaf", "Dope", "Boo", "Shit", "Bush", "Skunk")
    Cocaine and derivatives ("Coke", "Crack", "Toot", "Charlie")
    Hallucinogens ("E", "Ecstasy", "Acid", "LSD", "Trips", "Caps", "MDNA")
    Hashish (Cannabis Resin, "Hash", "Dope", "Tack", "Smash")
    Narcotics (Heroin, Morphine and derivatives, "Brown", "Smack")

These are both iIlegal and controlled drugs and possession of the same shouId be notified to the police and social worker. Staff should meet about the specific Management Plan which is to be instigated to deal with this problem.

There should be a clear distinction and an attempt to find out whether any such substances are merely for the use of the person or whether they are "dealing" which is a much more serious matter indeed. It should be borne in mind that each case should be taken separately and matters around the child or young person should be looked at and identification of the substances important.

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MANAGEMENT PLAN
  1. Take away the substance
  2. Telephone the Police and the Social Worker where applicable
    • Protect yourself
      Obey the law
      Don't collude with the young person, a delinquent merger will not help the child or young person.
  3. Communicate with the child or young person.
    Inform the child or young person of the dangers
    Inform him or her of the legality of their situation
    Inform the child or young person of the social consequences of his or her actions
    Counsel the child or young person where appropriate or contact someone else to do so
  4. Should Staff suspect that a child or young person may have controlled substances concealed in any other part of the Home the police will be informed immediately.
  5. Prepare a Management / Care Plan to address the underlying factors as well as the management issues.

The use of drugs and medication within Howestead Lodge will only be allowed if prescribed by the child's or young person's General Practitioner and the Social Worker will be informed.

If the prescribed drugs are for the purpose of controlling a behavioural or emotional problem, the drugs will not be given until Howestead Lodge has received written permission from the Placing Authority responsible for the child or young person.

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ALCOHOL

The Howestead Lodge management totally supports and endorses the Department of Health guidelines which prohibits any staff from consuming alcohol before they arrive for duty and under no circumstances must any staff arrive for duty where they have care of clients under the influence of alcohol. Disciplinary action will follow should these guidelines not be strictly adhered to.

Emphasising the educational implications Howestead Lodge Ltd. endeavours to encourage a responsible attitude to alcohol consumption by the child or young person by using special occasions like family celebrations, Christmas and New Year to promote a sensible approach in a supervised moderate atmosphere provided there is no reason to abstain ie. health or religious considerations or the person or persons with legal responsibility have clearly indicated their disapproval in writing. There may be other reasons why a young person may wish to abstain.

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ALCOHOL & PROHIBITED SUBSTANCES GUIDELINES

Experience has shown that peer group pressure plus the young person's desire to experiment with alcohol and prohibited substances may result in a young person returning home under the influence of either or both. Should this occur their condition will be assessed by the duty staff and the necessary action taken. It may be that a doctor or hospital treatment is required or simply that the young person's condition is closely monitored until the staff feel that the young person is safe and settled. All the young people at Howestead Lodge are made aware that sanctions may be imposed if they indulge in prohibited substances or consume alcohol off the premises.

Howestead Lodge Ltd. recognises that alcohol and drug abuse is problematic and is committed to helping and supporting young people who may have problems with drink or drugs.

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HEALTH CARE PLAN

Each child at Howestead Lodge has a clear written health plan contained in a specific healt care file.

This Plan covers;
Height & weight - which is monitored on admission and at monthly intervals.
Full medical history - any medical or other health intervention, which may be required.
Allergic or known adverse reactions to specific food or medication.
Dental health care.
Ant hearing needs.
Optical checks.
All records are kept on file.
Any specific involvement with other professionals in respect of mental health is noted.
Link workers are responsible for monitoring all health issues, with the involvement of parents and any significant others.
Records are kept on all accidents sustained by children whilst at Howestead Lodge.
We respect the fact that children may wish to remain registered with their own G.P. dentist or optician, but are able if desired to register with a local medical practitioner. Children subject to their age and understanding, can choose whether or not they are accompaniede by a member of staff when being seen by a doctor, nurse or dentist as far as is practicable, to see a doctor of either gender if they so wish.
Children are actively discouraged from under-age sexual activity. Written information regarding sexual health is provided to the children.
Staff are available through the linkwork system to dicuss and advise on health issues.

A practice nurse provides in-house training & information for staff.

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EDUCATION

We believe that we should be effectively promoting the educatoinal needs of the children and young people in our care. There is a need to work in close co-operation and establish effective communication with our schools and professional colleagues.

Children and young people who are admitted into care, are frequently disadvantaged educationally through non-attendance at school or loss of continuity through frequent changes in scholl. They suffer from low self-esteem, failure and are often under-achievers.

We believe that we should be effective in those areas where children and young people need particular help and support; to praise children and young people for their effort and to encourage them to take pride in their success. We endeavour to create an environment which is educationally stimulating by providing the necessary books and educational equipment.

Most importantly, staff are expected to take an active interest in each young person 's education by providing time and space to assist in the completion of homework, by effective communication with teachers and by attending school functions.

Each child will be given every support to facilitate their prompt arrival at school, appropriately dressed and with all of the necessary school equipment.

For those children of school age not attending school because of lack of placement or exclusion, an educational programme will be in place during school hours. School will be encouraged to provide appropriate educational material.

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LEISURE ACTIVITIES

We are aware that many of the children or young people placed at Howestead Lodge have not had the chance to try new experiences. Our aim is to give the children or young people the opportunity to participate in a whole range of activities within Howestead Lodge and in the local community. Inhouse facilities include: pool, football (5-a-side), various other ball games, P.C., game computers, board games and jigsaws to name a few.

In addition to what we are able to offer here at Howestead Lodge, we are in a position to hire one of the local sports halls with all its facilities. This enables us to pursue activities such as full size Trampolining, Soft Tennis, Table Tennis, Basketball, Netball, Indoor Football, Badminton and Volleyball. Every encouragement is given to all of our young people to join in, but in no instance is it compulsory. In addition to this, those of our young people who are interested, are encouraged and taught to make use of local community facilities, eg. Swimming Pools, Cinemas, Youth Clubs and Libraries, This is of particular value to those children or young persons who have no experience of using such amenities, and it helps widen their horizons and develop a degree of independence.

Children and young people meet with staff regularly in the group situation, to plan activities and make their views known.
Supervised and unsupervised activities take into account the safety of children at all times.
Any high risk activity provided or arranged for children, must be supervised by people holding the relevant qualifications for the activity concerned.

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PREPARATION FOR LEAVING CARE

Howestead Lodge provides a comprehensive Plan for young people to leave care and move into Independant or Semi-Independant Living; which specifies the support and assistance they will need to receive, to enable a successful transition into adulthood and which is implemented in practice.

This plan is consistent with the young person's Placement Plan and Care Plan and also contributes to the Pathway Plan and any transition Plan for children with special educational needs.

The Support Sevices supplied by the Placing Authorities Leaving Care Support Team become involved when young people are 15 years old. A member of the team attends Review meetings and are involved on a regular basis in order to build relationships with Care leavers and be able to offer advice and assistance over issues relating to their future.

Howestead Lodge in agreement with the Placing Authority implements the Leaving Care Plan and any aspects of the Pathway Plan, which are the responsibility of the home.

These Plans clearly outline the arrangements for:
Education training and employment, securing safe and affordable accommodation. Financial assistance to enable the young person to set up and maintain independant accommidation.
If applicable claiming welfare benefits where this is identified as a need and thet qualify.
General and specialist health education, health care and other specialist services such as Counselling.
Maintaining existing important networks, are defined by the younf person; which may include Howested Lodge.
Creating new networks of advice support, if this is applicable.
Appropriate leisure pursuits
Seeking assistance should problems arise.

Howestead Lodge will contribute to the development of the Pathway Plan for those young people who are eligible under the Leaving Care Act 2000 and will work collaboratively with the young person's personal advisors in implementing the plan.

The Plans are witten in agreement with the young person who is given a copy.

Leaving Care Plans take into account the religious, racial, linguistic and cultural needs of the young person.

Howestead Lodge pays particular attention in preparing young people for leaving care, to their continuing needs to develop and maintain relationships with others, to understand their sexuality and establish positive, caring, social and sexual relationships and building self esteem.
Prepare for the world of work.
Develop practical daily life knowledge and skills.
Howestead Losge believe that appropriate to age and needs, they should provide opportunities within the home to develop knowledge and skills to all young people for their future Independant Living.

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CONTROL, RESTRAINT AND DISCIPLINE

We believe our methods of discipline are fair but firm, it is our aim to gain the children's or young people's confidence and respect, reliant on a quality relationship with their Carers encouraging the children or young people to be caring towards each other and to have self esteem, routines and good order.

We establish boundaries which we expect the young people to observe, although knowing that at times they will be tested. At such times, discipline is administered in the form of talking the children or young people through their problems, counselling them in an effort to unravel the cause of their problem, and occasionally using reparation or curtailment of privileges when needed. Should sanctions become necessary we will follow the Department of Health guidelines.

We always try to overcome problems by talking them through, however, if sanctions become necessary we pursue the following code of practice:-

a) Any sanction must have a positive outcome.
   
b)

Any disapproval should be of the behaviour and not the children or young people.

   
c) No use of corporal punishment will be tolerated.
   
d) Pocket money deductions can only be used in reparations, usually for items damaged or stolen.
   
e) Extra household duties and the non-giving of special outings is acceptable.
   
f) A full list of sanctions is available from the Manager of Howestead Lodge.
   
THE FOLLOWING MUST NOT BE USED AS A SANCTION UNDER ANY CIRCUMSTANCES
1) No child or young person to be held or locked in any room.
   
2)

No form of corporal punishment to be used under any circumstances.

   
3) Cancellation of planned contact with family and friends.
   
4) The child or young person must never be asked to wear special clothing.
   
5) The child or young person must not be made to eat any special foods or miss any planned meal times.
   
6) The child's or young person's medication or dental treatment must not be withheld.
   
7) The child or young person must not be deprived of sleep.
   
8) The child or young person must not be subject to intimate physical searches.
   
9) Fines should not be used as a sanction,but can be used as reparation for damage or misappropriation of monies or goods with a maximum of two thirds of the child's or young person's pocket money.
   

We always allow a "cooling off period" before placing a sanction, never acting on impulse and are constantly aiming for positive outcomes.

In the unlikely event of a situation developing where a child or young person has become dangerous and "out of control" Howestead Lodge Ltd. has a "duty of care" not only to that particular child or young person but also to other residents, staff and property. The D.O.H. documents "Permissable Forms of Control in Children's Residential Care" (4/93) and the Restraints module in "Taking Care, Taking Control" (1 1/96) explain these requirements.

Within these guidelines Howestead Lodge Ltd. has adopted the "Team Teach Approach" method of behavioural management and has a qualified instructor on the staff team and all the care staff (including part time staff) have completed training in the implementation of the "Team Teach Approach". This training included a written paper and practical assessment and staff were required to reach a high standard before being authorised to use the method "in the work place".

More information regarding the "Team Teach Approach" is available from the manager in the form of the "Team Teach Approach" policy document and the "Policy and Guidance on Care and Good Order at Howestead Lodge".

In the event of a child or young person needing to be controlled or restrained Staff will record the incident on the appropriate Howestead Lodge documentation with copies sent to the child's or young person's Social Worker, Parent or Person with Parental Responsibility. Copies will also remain on the child's or young person's files.

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CHILD PROTECTION

A copy of the Child Protection Commitee Procedures (ACPC) of the relevant local authorities who place children, are kept at Howestead Lodge. Staff are expected to read them to understand and become knowledgeable about them.

The saftey and welfare of children is promoted and staff ensure that they are protected from harm.

Staff receive monthly in-house training and supervision, which enables them to recognise all forms of abuse, to deal with suspicion of abuse and to minimise all risks of abuse whilst the child is looked after.

Staff guidance includes:
Making a full assesment of the children's histories and any experience of abuse.
Observing contact between children.
Appropriate physical contact between staff and children.
One to one time alone with staff and children.
Staff are made aware that anyone who receives an allegation of abuse, should aviod asking leading questions or giving inappropriate guarantees of confidentiallity as this information may need to be passed on.
There is a requirement to report to the police any evidence of children's involvement in prostitution or of any unauthorised person attemting to make contact with children outside the home.
Children's privacy should be respected at all times medication should not be used in an abusive manner in order to control behaviour.
Members of staff who may be subject to allegations against them, have written guidance which clearly states how they will receive information and support whilst an investigation ensues.
The Registered Manager and staff have very goods links with other professionals concerned with Child Protection i.e. schools, G.P.s and do not work in isolation.

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PRIVACY AND CONFIDENTIALITY

All written material relating to children or young people and their families is kept in conditions of confidentiality. Children's and young people's files are kept under lock and key and can only be accessed by staff members for particular purposes, notifiable to a member of the management team, except in emergencies. It is the responsibility of the staff member to return all files and information to the appropriate place.

Upon official notification of the departure of a resident from Howestead Lodge, the file relating to that child or young person will be securely retained and stored for the statutory period.

Children or young people may request access to their personal files, and will be shown these subject to the restrictions of the Data Protection Act. Howestead Lodge endeavours to be open with the children and young people except for restricted information.

The office in which files are kept is locked when not in use. Files kept on computer can only be code-accessed by authorised staff members for particular reasons. The establishment has a shredder for the destruction of extraneous confidential material and a record kept of all documents shredded.

The Rigestered Manager instructs staff that any information which may have Child Protection implications, must be passed onto the Registered Manager or Deputy.

Any illegal activity undertaken by a child must also be passed on. The Manager will inform the appropriate Authority.
Staff are expected to knock on a child's door before entering; where it is considered that a child may be at risk, this is not necessary.

Staff at Howestead Lodge are sensitive to gender issues. Female staff will attend to matters concerning menstruation and the washing and handling of female clothing at this time.

There is a telephone availalble to children to make and receive calls in private.

The Registered may restrict a child's contact or access to communication, if it is found necessary for safeguarding or promoting the welfare of the child. The Placing Authority will always be consulted and agreement sought.

The child will be informed of the reasons the restrictions are in place.

Children are allowed to write letters and receive letters in private.
Howestead Lodge provides comfortable areas of privacy, for children and their visitors.

Staff and children are awarew that should this be a risk to the child, their possessions may be searched.

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BULLYING

At Howestead Lodge we aim to create an environment where bullying is totally unacceptable. We define bullying as the behaviour of one person or group, which causes distress to another person or group as twork where staff are vigilant and children and young people are easily able to confide in each other or staff if they are being bullied.

Staff training regularly addresses the problem and Howestead Lodge staff must work together with parents and teachers to stamp out bullying. We encourage young people to talk to someone they can trust i.e. link workers or another member of staff.

Bullies will be confronted by staff. Each will be seen separately and follow-up checks will be made to ensure the behavior has ceased.

All young people who are the victims of bullying will be supported and those who are known to bully, will be given appropriate help and gudiadance. If the need arises, specialist help will be sought.

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MECHANICAL SURVEILLANCE USED IN THE HOME

Personal security for the children or young people and their possessions is taken very seriously at Howestead Lodge. Security measurs include a comprehensive building alarm system with personalised code pads, coded door entry systems on both main doors (codes are changeable should a child or young person move on), internal and external security on the children'a or young people's individual bedrooms (Children or young people are normally issued with a key), comprehensive 24 hour CCTV recording system including audio is in operation on the upstairs landing and corridors (the tape recordings are kept for a period of one month).

The child or young person and their Placing Authority wii be made aware that there is a CCTV system installed; this will be evidenced by a document signed by both the child or young person and their social worker or the representative from the Placing Authority. It will be part of the Placement Plan and will be no more restrictive than necessary.

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UNAUTHORISED ABSENCE

Howestead Lodge is not a "Secure Unit" therefore, generally, there are no restrictions on the child or young person entering or leaving the premises other than the building security system. There are exceptions, for example when a child or young person places his/herself or others at risk or if it is known in advance that a crime may be committed. Nevertheless it is the duty of all staff to be aware, and monitor the whereabouts of all children or young people in their care. By implementing this policy a child or young person not being in the right place at the right time will become evident without delay. Any member of staff who feels reasonably satisfied that a child or young person is missing should immediately put into operation the following procedures:

1) Contact the police.
   
2)

Contact the Parent or Person with Parental Responsibility

   
3) Contact the young person's social worker or a member of the Local Authority Social Services Department (if in normal working hours).
   
4) Notify EDT (Emergency Duty Team) if necessary and it is out of normal working hours.
   

On a child's or young person's return, those persons or authorities who had been advised that the child or young person had been on unauthorised absence must now be advised of his/her return. The police must be advised first.

On the child's or young person's return it should be explained to those who were concerned for the child's or young person's safety whilst absent. The child or young person should be welcomed back and reintegrated within the house and staff. There should be a post incident talk with the child or young person. Where appropriate, attempt to ascertain the reason for the unauthorised absence.

The following matters should be addressed:

Is the child or young person sustained, in other words, does he or she need food and drink, is he or she comfortable, does he or she require medical attention. Voice concern for the child's or young person's welfare and safety whilst he or she has been gone. There should be no retribution for the unauthorised absence, and all efforts to settle him/her back into the good running of the house must be facilitated.

On admission children or young people and significant others will be informed of this procedure and will be expected to confirm by signature that they have received the information.

Records of any unauthorised absences will be entered in the child's or young person's and Howestead Lodge's files.

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Fire Precautions and Emergency Procedures, Health and Saftey & First Aid

Every effort is made to ensure that Howestead Lodge Ltd. conforms to the Health and Safety Regulations. Staff are informed of their obligations under this legislation as part of the induction training by our Health and Safety Officer who is qualified. In keeping with current Health and Safety Legislation, associated recommendations, registration requirements and best practice, Howestead Lodge has a comprehensive integral fire alarm and emergency lighting system fitted on the premises.

The System
The system complies fully with the requirements made by the Fire Authority with each room having been fitted with smoke detectors and the kitchen and garage fitted with heat detectors.

System Checks
The system is checked weekly by duty staff, with the current records beeing kept of the results of tests, faults and repairs. Quarterly checks of the Fire Alarm System and 6 monthly checks of the Emergency Lighting System are also carried out by a local specialist company, who are contracted to carry out the repairs and are also on a "24 hour call-out" basis. This company and its engineers are Approved and Certified.

Training (Staff)
Familiarisation of the system and its operation is carried out during induction training and quaterly therafter. Training on fire prevention, fire protection and fire procedures follow this format, with full evacuation drills (daylight and darkness) carried out as part of the ongoing training programme, continually alarting staff to the danger of fire.

In-house practical training in the use of fire extinguishers and fire blankets, is carried out by the Fire Authority every 3 years.

Training (Children and Young People)
A sensible approach is adopted when familiarising children and young people placed at Howestead Lodge, to the dangers of fire. This approach depends on the age and understanding of each individual resident and will normally take place within 36 hours of placvement commencing.

Areas covered will include; the recognition of the alarm sound, what to do when they hear it, where to go when they hear it, evacuating the building and why they must go to that particular area and stay there. Residents are included in quarterly evacuation training drills for staff and care is taken to arrange the training when residents are present.

Fire Extinguishers
Appropriate fire extinguishers and fire blankets are situated around the home; the type, quantity and location confirm to the requirements made by the Fire Authority. These are also checked weekly by staff, with annual checks carries out by the company checking the fire alarm system.

P.A.T.s
The company and its engineers responsible for the 'Portable Appliance Test' are approved and certified, with detailed records kept of tests, results and remedial action required.

Accident Prevention
Risk assessments are carried out in relation to any hazaed which may be a risk to Health and Safety on Howestead Lodge grounds or premises. These are recorded in writing and regularly reviewed. Accidents are recorded using the accident book.

Violence at Work
At Howestead Lodge we endeavour to provide a safe working environment for our staff. All receive training in handling challenging and potentially violent situations. A previous history of violence should make workers aware of the potential for it happening again. Should a violent incident occur, it is very important that staff at the receiving end of the violence receive as much support as possible. An incident of actual or threatened violence should be reported to the manager. Details to be recorded in the Accident Report Book, as required by the Health and Safety Regulations.

Safety and Water Temperatures
All residents at Howestead Lodge are able bodied and present no special risks when bathing or showering. The hot water for baths and showers is thermostatically controlled with the thermostat out of the reach of residents and under control of staff. A qualified engineer checks the system annually. The individual would, normally control temperature of a particular bath or shower, with staff supervising the younger residents. A specially designed thermometer is provided in each bath and shower room for the use of the residents and staff. As a general guide, bath water should be no more than 45°C (13°F).

Safety and Radiator Surface Temeratures
Radiator temperatures are controlled thermostatically using a built-in electrical switching unit with the thermostat out of reach of the residents abd under the control of the staff. A qualified engineer checks the system annually. All radiotors have individual secondary temperature control, allowing the resident to select their own required temperature.

Gas and Electricity Safety Arrangements
As part of our induction process staff are informed to the planned response to situations connected with gas and electricity. Staff are informed of and shown the 'location' of gas and electricity main input points to the home, method of isolation, reset procedures and where to find emergency numbers for the utility companies and senior members of staff. This also applies to the water system but to a lesser degree.

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FIRST AID POLICY
A. THE HEALTH AND SAFETY (FIRST AID) REGULATIONS 1981
The regulations came into effect on 1/7/82 and place a general duty on all employees to make an adequate first aid provision for their employees. This duty is restricted to the employees only and has no application to the children or young people resident at Howestead Lodge. Recommendations regarding first aid provision in respect of the young people are generally given in the form of advice published by the D.F.E.E.;
   
B.

Further guidance onTreatment and Administration of MMedicine Within the Home can be found in the National Minimum Standards for Children's Homes; Standard 13.

   
C. All Care Staff at Howestead Lodge are first aid trained and hold current 'Appointed Persons' certificates.
   
D. A designated member of staff is nominated to be responsible for all the first aid kits and their replenishment, first aid training, and all record keeping.
   
ADMINISTRATION AND DISPOSAL OF PRESCRIBED DRUGS
Howestead Lodge Ltd. views the storage and administration of prescribed drugs a serious issue, therefore:-
1. All prescribed drugs are kept in a locked easily recognisable metal first aid cabinet situated in a secure office.
   
2.

A record of the recipient, dosage and frequency of administration of the prescribed drugs are kept in the child's or young person's individual record books together with the name of the staff member who supervised the administration.

   
3. A supply of soluble pain relievers are kept and the children or young people are encouraged to use these rather than the non-soluble type. Children or young people who request the non-soluble tablets are supervised by staff until the tablets have been taken, reducing the risk of tablets not being taken at the time and stored covertly. A record of soluble and non-soluble pain relievers is kept together with all pain relievers taken by staff members.
   
4. An 'up to date' stock record of all pain relieving tablets (soluble and non-soluble) is kept and continually monitored ensuring (in the unlikely event of the stock being stolen) the exact amount taken or stolen can be ascertained.
   
5. Arrangements have been made with a local Practice Nurse' for the disposal of unused or outdated drugs and medicines.
   
6. Children or young people of a 'responsible and understanding' ability are encouraged to store and administer their own prescribed drugs, discreetly supervised by staff members.
   
HOMELY REMEDIES

A stock of 'Homely remedies' including cough medicines, flu symptom relief, throat lozenges and indigestion remedies are kept and administered by staff members if and when required. Training, guidance and advice on the administration of homely remedies has been given by the Local Practice Nurse as part of our ongoing in-house training programme. Records of the administration of these homely remedies are also kept in the young person's individual record books. Information regarding any allergies the young person may have to some drugs (antibiotics) and band aids etc., is also recorded and easily identifiable on the front of the individual record books.

The designated member of staff responsible for first aid will ensure that all first aid kits have the minimum required contents suggested by the St. John Ambulance guideline document "Emergency Aid at Work" including any vehicle first aid kits and outdoor pursuits first aid kits.

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CONTACT ARRANGEMENTS

One of the primary objectives of Howestead Lodge Ltd. is the maintaining of family links for children or young people resident, building upon these, and where possible, working towards a full rehabilitation plan.

A relaxed and friendly meeting room is set aside for this purpose, though residents and family members may have access to other communally used building areas. Family members are expected to abide by the rules of propriety which apply to residents, for example leaving the building at a reasonable hour, not disturbing other staff and residents unduly etc. General observations of the quality of contact between residents and family members will be made by staff as part of their duties, and reports made of these observations to appropriate officials when necessary.

We make every effort to maintain constructive contact with parents, siblings, significant family members, friends and any other people who are of importance to the children.

The contact aarangements are discussed and confirmed on addmission and are set out in detail in the placement plan. Any restrictions on contact because of child protection issues, are made very clear.

Staff are aware that children, parents and significant others have a right to maintain contact. If necessary, children will be escorted by a member of staff in order to facilitate contact and supervise this contact if deemed necessary.

Parents, relatives and friends are encouraged to visit Howestead Lodge and take part in activities. When appropriate, siblings are invited to stay at the home for a weekend visit.

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COMPLAINTS AND REPRESENTATION PROCEDURE

On admission the child or young person, parent or person with parental responsibility will be verbally advised on the complaints procedures. This will be augmented by a copy of the child's or young person's and parents' information brochure together with a full explanation in this "Statement of Function and Purpose" giving a comprehensive guide to the complaints and representation procedures. The child or young person and significant others will be requested to confirm that this information has been forthcoming by signing the appropriate documentation.

We aim to follow the Placing Authority's individual complaints procedure, but have in place a Standard Complaints Procedure at Howestead Lodge Ltd. for the guidance of the children or young people and staff which is as follows:

FOR THE CHILD OR YOUNG PERSON

What to do if you have a complaint
You will not get into trouble if you make a complaint, it is the law that we MUST listen to you. Your complaint will be taken seriously.

1) Tell a member of staff if you have a complaint. The member of staff will listen and write it down in your file. You will then be asked to sign or write your name below the written entry.
   
2)

You will then be asked who you wish to deal with the complaint, and you will be given the names and telephone numbers of people who may help you, if you do not want a member of staff to deal with the complaint.

   
3) Every effort will be made to resolve your complaint satisfactorily even though the outcome may or may not meet with your approval. The outcome will be entered into your personal file and a copy sent to your Social Worker and significant others.
   
FOR THE PARENT, PERSON WITH PARENTAL RESPONSIBILITY OR SIGNIFICANT OTHERS

What to do if you have a complaint

1) Telephone, visit or write to the Registered Manager, Deputy Manager or any other member of staff stating the nature of your complaint. Staff will listen and record the complaint and will then inform the child's or young person's Social Worker and the National Care Standards Commission.
   
2)

Every effort will be made to resolve your complaint satisfactorily even though the outcome may or may not meet with your approval. You will be notified of the outcome in writing with copies sent to you and your child's or young person's Social Worker and the National Care Standards Commission.

   
3) If you feel that you cannot talk to anyone at Howestead Lodge or you are unhappy with the result of any possible investigation you should contact your own or your child's or young person's Social Worker and the Placing Authority Complaints Department who will deal with the complaint for you. In any event should you wish to do so you may go straight to the Placing Authority's Complaints Department or and the National Care Standards Commission..
   

If your complaint is about a member of staff, DO NOT TELL THAT PERSON, BUT TELL ANOTHER MEMBER OF STAFF. IF YOU FEEL YOU CANNOT DO THAT, TELL YOUR SOCIAL WORKER OR SOMEONE ELSE YOU CAN TRUST. DO NOT BE AFRAID TO COMPLAIN.

STAFF

Dealing with a Child's or Young Person's Complaint

1) All complaints must be taken seriously. Record the complaint in the child's or young person's file. Get the child or young person to countersign the entry. Act upon the complaint.
   
2)

Make sure the child or young person is fully aware that he/she can decide who deals with the complaint, and is aware of any telephone numbers that he/she may need.

   
3) The complaint must be dealt with to the child's or young person's satisfaction and records of the outcome made on the child's or young person's file and Howestead Lodge Log Book.
   
4) If the complaint concerns a member of staff, the Manager shall deal with the complaint from the beginning. The Manager shall inform the Social Worker and and the National Care Standards Commission and allow either or both to investigate the complaint. In serious matters of complaint against a member of staff, the principal will suspend from duty the person or persons concerned until the complaint has been totally investigated to a conclusion.
   
5) Copies of the complaint and outcome will be recordedr> WHISTLE BLOWING

Howestead Lodge Ltd. promotes and encourages good staff communication and any questions of Bad Practice should be dealt with satisfactorily long before the need for Whistle Blowing. Staff should feel they can raise questions about any area of concern during regular supervision or in staff group meetings so that practises can be revised and modified before they cause harm.

However the responsibility for Whistle Blowing rests with any member of staff, care or domestic, who is aware or has concerns regarding unacceptable practise even though "blowing the whistle" may cause ill feeling and create difficult and problematic situations. Any issues concerning areas of bad practise must be dealt with in the early stages, hopefully preventing any escalation. Staff who ignore the early warnings may find themselves implicated in the bad practise.

1) Identify the bad practice (if not obvious)
   
2)

Ascertain if it is legal or illegal, against the National Care Standards Commission or Howestead Lodge Policies, against Professional Codes of Practise, or does it conflict with your personal feelings

   
3) Are there witnesses who will support you
   
4) Record exactly what was witnessed
   
5) Confide in someone objective and trustworthy
   
6) Get the support of colleagues
   
7) Get the support of an independent organisation
   
8) Explain to the children or young people their rights and the procedures of complaint
   
9) Use formal procedures for all complaints and grievances
   
10) Keep copies of all correspondence and relevant information
   
11) Ask to be informed about the outcome of the investigation
   
12) If your complaint is ineffective within Howestead Lodge, use the Placing Authority or the Registration Authority "Complaint Procedures" and or contact the National Care Standards Commission.
   

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ANTI-DESCRIMINATORY PRACTICE, RELIGION, CULTURE AND ETHNIC EQUALITY

Religion, Cultural and Ethnic Awareness.
We do not have a separate place of worship in our home, although if a child or young person wishes, they can pray in the privacy of his/her bedroom. Children or young people are encouraged to attend any services or meetings appropriate to the religious persuasion they may belong to, but are not compelled to do so. We are also able to take a young person to an outside place of worship if desirable.

There are addresses of local Churches, Synagogues and Mosques available in the child's or young person's and family's information brochure.

We positively encourage the children or young people to follow their own religious and cultural beliefs by making every effort to accommodate their needs which may include contacting local ethnic groups and suppliers of appropriate foods and produce. If appropriate we also encourage children or young people to be aware of their cultural background by reading, watching videos and the provision of literature.

Racial Equaltiy Policy
Howestead Lodge Ltd. is committed to the promotion of racial equality and justice, and is opposed to all forms of racism. It wishes, therefore, as appropriate in the context of its responsibilities and activities:

a) To promote understanding of the principles and practices of racial equality and justice
   
b)

To identify and remove discriminatory, practices/procedures and ensure that its practices/procedures are equally relevant to people of all races

   
c) To accord high priority to the promotion of racial equality and the elimination of racism
   

Equal Opportunities Policy
Howestead Lodge Ltd. operates an equal opportunities policy in the selection of its staff. It is our policy to seek to appoint the most suitable candidate for the post, regardless of gender, age, race, disabilities or religious beliefs.

Howestead Lodge Ltd. is fully commited to improving a harmonious working environment in which employees are able to maximise their full potential and to contribute to business success, irrespective of their gender, race, disabilty or marital status.

Howestead Lodge Ltd. is commited to identifying and eliminating discriminatory practices, procedures and attitudes throughout the organisation. Howestead Lodge Ltd. believes that all employees are entitled to be treated with dignity and respect while at work and also when representing the business in any capacity outside of work. Howestead Lodge Ltd. expects employees to support this commitment and to assist in all possible ways.

The aim of this policy is to prevent discrimination, provide guidance to resolve any problem should it occur and prevent reocurrence.

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INTERNET POLICY

In keeping with the ethos of continued development of Howestead Lodge Ltd., its' Practices, Policies and Procedures, it has been decided, in consultation with our National Care Standards Commission, to extend our current I.T. facilities to include going "on line" with the Internet.

There are many advantages to going "on line". Howestead Lodge Ltd. has prioritised the following areas, which it feels reflect its positives:

To actively promote and maximise educational opportunities for all the young people placed at Howestead Lodge.
   

To allow staff and young people immediate access to a myriad of information.

   
To allow staff immediate access to information supporting best practise, to improve communications to all departments and individuals whose aim it is to promote good practise, these areas may include:
legislation, training, education, health, Government and Local Authority guidelines, local and national employment and recreational opportunities. etc.
   
To promote Howestead Lodge Ltd., by the use of a "Web Site", as a quality resource and a consistent provider of good childcare. Which, when required, can be accessed by all Local Authorities regardless of their geographical location, providing instant information on all aspects of the Howestead Lodge "Statement of Purpose".
   

Howestead Lodge recognises the importance of effective security for all young people who use the Internet. Howestead Lodge Ltd. also recognises the concerns that Placing Authorities, natural families, persons with parental responsibility and significant others may have surrounding the same issues. To alleviate some of the concerns and to seek best advice, Howestead Lodge has secured the services of a reputable local company specialising in computers, the Internet and its software. During these preliminary discussions it was established that a quality security program was a pre-requisite for any young person using the Internet.

A software program especially designed for the Internet called "Net Nanny" was recommended and would be installed by one of the companies' own engineers. This would be a permanent fixture and could only be removed by staff in possession of the correct password, therefore adequately protecting any users of the Internet.
(Full written details of the "Net Nanny" system can be obtained from the Manager at Howestead Lodge.)

Howestead Lodge fully supports the ethos of "Working Together in Partnership" and will decline requests made by the young people to access the Internet until the following criteria has been met:

1. The young persons' Social Worker has been informed 'in writing' with any comments noted.
   
2.

The permission from the parents/parent, person /persons with parental responsibility be sought in writing.

   

As a supplement to the security for all the young people using the Internet it has been decided that:

Each young person be assessed for their ability and level of understanding so that a decision can be made on whether full supervision or partial supervision be applied to that young person whilst they are "surfing the net".
   

That after use, a duty member of staff should access the built in "Net Nanny" log and ascertain the type of material "surfed" by that particular young person and censor, if necessary, by adding the item/items to the automatic list of inaccessible data already policed by the "Net Nanny".

   

That the following Internet facilities will not be available to any young person,

Sending and receiving E-Mail. ( unless supervised by staff via a password )
   

Internet relay chat. (IRC)

   
News groups
   

Staff at Howestead Lodge Ltd. have received formal training on the Internet together with the security system "Net Nanny." and have purchased a service contract to monitor the use of the Internet and supply ongoing training to staff. The service contract will also provide regular upgrading when required to the security system "Net Nanny."

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OFFENSIVE WEAPONS

Policy
Howestead Lodge Ltd. is committed to promoting the health and safety of the children or young people we look after and will take the necessary action to safeguard their well being. We will ensure that children or young people are aware of the action we will take when they use, possess or are believed to possess offensive weapons. We will liaise with schools, police, parents and other relevant people so that children or young people who are looked after are informed and educated about the dangers of offensive weapons.

Procedures

1) As part of the admission process Staff should clearly inform the child or young person that the possession of offensive weapons is not permitted. The child or young person will be given the opportunity to surrender any object that falls into the category of "Offensive Weapon". The child or young person will sign to indicate that they have received and understood the relevant information. Should Staff recover items from residents and no further police action is envisaged, it may be helpful if the item is disclaimed by the owner prior to handing to the police.
   
2)

Staff may search a child's or young person's room where there is reasonable cause to believe it contains items which could be considered as offensive weapons. Where possible searches should be conducted with two members of staff. Unless it poses a threat to the welfare of the staff, the child or young person should be present while any search is conducted.

   
3) When an offensive weapon is found staff should inform the shift leader as soon as possible.
   
4) The shift leader should make sure that the offensive weapon is locked away in a secure place.
   
5) Where the shift leader has been directly involved they should make sure that other staff are made aware of the situation as soon as possible.
   
6) Where a child or young person is suspected of carrying an offensive weapon on their person, every effort should first be made to secure the voluntary production of the item. If the child or young person refuses to give up the weapon it may be necessary for staff to restrain the child or young person and safely remove the weapon or alternatively call the police.
   
7) In both of the above circumstances staff would need to make a risk analysis of the situation. This would also depend on whether other staff were able to assist. It may be safer to remove the weapon before it is drawn.
   
8) With regard to staff not carrying out intimate physical searches, most dangerous weapons tend not to be hidden in intimate places. For example they will most likely be in an inside pocket or down a boot and can therefore be removed safely and efficiently without infringing the person's intimacy.
   
9) Where one child or young person is threatening another with an offensive weapon, staff should make a risk analysis of the situation. Whilst every effort should be made to save the potential victim from injury, staff should not put themselves in a situation where they are at serious risk.
   
10) The police should be informed when offensive weapons are found on a child or young person or on the premises. Staff may make a judgement as to whether the police should be called immediately or whether the item can be handed in at a later date. Circumstances should dictate the course of action.
   
11) The police may interview children or young people in the home. This should be carried out with the agreement of the Manager or senior staff member on duty. Every effort should be made to contact the child's or young person's parents to inform them of the situation. The police will conduct their enquiries in accordance with the procedures laid down by the Police and Criminal Evidence Act 1984 (PACE).
   
12) If the police are not immediately involved, the offensive weapon should be handed into the police at the earliest opportunity for disposal.
   
13) All incidents to be recorded in full on the child's or young person's file and the log book. The manager, parents and the child's or young person's Social Worker should be informed as soon as possible.
   

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PETS

Health and Safety awareness and increased legislation requires employers and employees to be increasingly vigilant. The health and care of pets at Howestead Lodge is no exception. Howestead Lodge Ltd. recommends that, unless there are extenuating circumstances children or young people should not be encouraged to bring their pets with them on placement. Staff should also be discouraged from bringing their pets to work. Staff visiting with their pet is acceptable along with guide dogs and hearing dogs. Any person visiting with pets is totally responsible for the care and behaviour of those pets.

Howestead Lodge Ltd. is aware of the "Health and Safety" issues connected with keeping pets:-

SAFETY
Running and jumping up at people, tripping and barking.

HEALTH
Flea bites, respiratory irritation due to loose hairs, and allergy reactions etc.

HYGIENE
Beds and bedding, feeding, handling, toileting and personal hygiene etc.


Howestead Lodge aims to minimise any risks by adhering to the following procedures:-

1) Pets must be kept out of all food storage, preparation and serving areas
   
2)

Foodstuffs must be correctly stored or properly covered at all times

   
3) Equipment such as dishes and other utensils used by the pets or by the people caring for them must be cleaned and disinfected regularly and carried out separately from all household utensils with sinks and cleaning equipment used for the task cleaned and disinfected on completion of the work.
   
4) Pet foodstuff must be kept in clean and secure conditions as open food may encourage insects and other vermin to enter the premises.
   
5) People who handle the pets or their foodstuffs must wash their hands thoroughly afterwards. This includes people who simply "Pet" or groom the animals.
   
6) Any faeces found in the garden areas will be disposed of in a prompt and recommended way.
   
7) Howestead Lodge will ensure that pets who require veterinary attention will receive it in a prompt and proper manner.

 

   

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